FAQs

Do you accept bulk and commercial inquiries?

Yes. We accept bulk and commercial lighting inquiries. Please send us an email through our contact page for pricing, large orders, and project assistance. Email us at sales@htm-lights.com

Where do you ship from?

Your products are shipped directly from our warehouse located at 1834 Gunn Highway, Odessa, FL 33556

When do you ship?

Orders are shipped out Monday through Friday. All orders placed before 11am EST will go out the same day.

How long does shipping take?

Standard shipping takes 3-7 days. Once your order is shipped you will receive an email with your tracking number.

How long is the warranty coverage?

All items come with a 5-year warranty. If there is any damage or a defect to your product.

What does the warranty cover?

The warranty covers defects in material and workmanship under normal and recommended use.

How do I request a replacement or warranty claim?

Please contact us to obtain a return authorization before returning any defective product. Text or Call: 813-304-2224
Email: help@htm-lights.com

Are HTM Lights products energy efficient?

Yes. Our LED lighting products are designed to help reduce energy consumption and maintenance costs.

Can I use HTM Lights products outdoors?

Yes. Many HTM Lights products are suitable for outdoor and commercial applications.